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Community Association Management is the professional oversight and administration of residential or commercial developments, such as homeowners' associations (HOAs) or condominium associations. At Nex-Gen Real Estate our primary goal is to maintain and improve the overall quality of life within a community while upholding the community's governing documents, rules, and regulations. Key aspects of community association management include financial management, property maintenance, rule enforcement, effective communication with residents, vendor management, legal compliance, reserve planning, board support, record-keeping, and emergency response. Professional management ensures that the community operates efficiently, preserves property values, and fosters a harmonious living environment.
Our number one goal is to come from a proactive and educational point of view .
Proactively walking through common areas.
Schedule regular and predictable maintenance events in advance ie., furnace cleaning, gutter cleaning.
Assign one representative from the board to approve any repairs that need to be done as part of the association’s responsibilities.
Emergency are addressed immediately! Board members are made aware and we address it accordingly.
Safety is 1st!
Automate and track communication with homeowners, non-owner residents, and board members anytime via email, mail, and text. Organize and share unlimited documents, such as by-laws, community financials, and meeting minutes from any device.
Give your residents easy access to a free, customizable professional portal to pay online, submit maintenance tickets, and communicate with your staff. Help build relationships by offering a resident directory and community discussion board.
Manage permissions to financial reports with ease. Access your community association information on demand including by-laws, policies, and meeting minutes. View and track income and expenses, payments, and more.
Collect fees and pay bills online with automatic reconciliations for your bank statements. Automate late fees and identify habitually late payers. Easily create and maintain budgets for each association. Improve financial planning by building and tracking budgets vs. actuals.
Log and track all of your associations’ violations easily and on-the-go via the mobile app. It includes the ability to add custom violation categories and manage permissions for violations for each user role.
For everyone’s convenience we communicate via:
Announcements on Online Portal
Emails
SMS
Our goal is to attend as early as possible. We aim to answer all missed calls, voice messages and email before the business day’s end.
Accounting is logged in our online software real time basis.
Any bills due are to be approved by a designated board member - typically treasurer.
All board members have access to the financials 24/7 via their online login.
Monthly bank reconciliation
Budgeting is finalized at the end of 3rd quarter based on expenses of the current year.
MONTHLY PER DOOR BASE INCLUDES:
Accounting
Technology
Maintenance Supervision
Repair Supervision
Vendor Coordination
Insurance Certificate
Processing Fee
Special Assessment
Coordination
Emergency Response
Tax Preparation
4 Board Meeting Coordination
Late Payments
Compliance Enforcement
Training and Education
Present at Board Meetings 4 times a year
Accounting
Technology
Maintenance Supervision
Repair Supervision
Vendor Coordination
Insurance Certificate
Processing Fee
Special Assessment
Coordination
Emergency Response
Tax Preparation
4 Board Meeting Coordination
Late Payments
Compliance Enforcement
Training and Education
Present at Board Meetings 4 times a year
ADDITIONAL SERVICES NOT COVERED BY BASE MONTHLY FEE:
Special Projects
Legal Services
Audits
Additional Meeting Services
Architectural Review
Document Preparation
Collection
Insurance Coordination
Reserve Study Planning
Onboarding Fee
Resale Certificate or Transfer Fee
Special Projects
Legal Services
Audits
Additional Meeting Services
Architectural Review
Document Preparation
Collection
Insurance Coordination
Reserve Study Planning
Onboarding Fee
Resale Certificate or Transfer Fee
We love using local contractors that are licensed, insured and bonded!
We have a vendor list of our own and always welcome the board’s recommendations and their own vendor list.
For higher cost items, we like to get at least 3 different quotes to ensure the best quality of work for the best price
Review Governing Documents
Understand HOA Insurance Needs
Conduct a Risk Assessment
Consult an Insurance Broker
Compare Multiple Quotes
Evaluate Policy Limits
Seek Legal Advice
Periodically Update Policies
Communicate with Members
Risk Management
Emergency Preparedness
Always having the most up to date
Certificate of Insurance on file for all the homeowners
All homeowners will be provided with a 24/7 direct cell phone line to the property manager or a designated emergency contact. This allows homeowners to reach out in urgent situations such as water leaks, electrical problems, or security issues outside of regular office hours. The property manager or their team should be prepared to respond promptly to these calls and take appropriate action, such as dispatching maintenance personnel or coordinating with emergency services if needed.
Review Governing Documents
Understand HOA Insurance Needs
Conduct a Risk Assessment
Consult an Insurance Broker
Compare Multiple Quotes
Evaluate Policy Limits
Seek Legal Advice
Periodically Update Policies
Communicate with Members
Risk Management
Emergency Preparedness
Always having the most up to date
Certificate of Insurance on file for all the homeowners
Review Governing Documents
Understand HOA Insurance Needs
Conduct a Risk Assessment
Consult an Insurance Broker
Compare Multiple Quotes
Evaluate Policy Limits
Seek Legal Advice
Periodically Update Policies
Communicate with Members
Risk Management
Emergency Preparedness
Always having the most up to date
Certificate of Insurance on file for all
the homeowners
Establish Clear Communication Channels
Regular Updates
Use Multiple Ways of Communication
Responsive Communication
Transparency
Hold Regular Meetings
Technology Utilization
Consistency
Review Governing Documents
Maintain Neutrality
Gather Information
Document Everything
Board Involvement
Disclaimer: Offer subject to terms and conditions. Contact us for full details.
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